Mental Health Support for Fans of Your Festival

We’re on a mission to get every fan in our music scene connected in healing relationships. Here’s how HeartSupport can reach fans at your Festival in 2025 to help Heal The Scene.

What it looks like:

Footprint

Our team activates done-for-you, on-site mental health support for your attendees with two primary activation elements to be included in your CAD.

Support Wall

  • (1) Dry Erase Inflatable @ 8’H x 10’W x 3’D

  • Fans open up about their struggles and receive support from other attendees (moderated by staff).

  • Flexible placement in CAD within eyesight of 10x10 tent.

HeartSupport Tent

  • (1) 10x10 standard pop up

  • Attendees learn about our programs and sign up to give or receive support after the Fest.

  • Best placed in high traffic transition area.

What it looks like on the grounds:

Our Services

We are trained to make an impact on your fans:

⭐ Highly experienced team (activated at 120+ festivals, helped 50,000+ fans)

📚 Programs, volunteers, and training are all evidence-based

👩‍⚕️ All program oversight by Dr. Michelle Saari, PhD, LPCC, NCC on our Board of Directors

Support Wall

  • We get fans at your festival to open up about their struggles before doors. When they’ve received support, we bring them back to read the responses. We connect them to ongoing support and free therapy.

  • We spend all day getting other fans to write supportive replies. We connect with these fans after the fest to train them in evidence-based peer support. Some commit to helping 100 more fans because of connecting with use through your fest.

Support Texts

  • We build a custom 30-day text program with daily messages combining lyrics from your Festival’s roster with therapist-tailored encouragement.

  • These texts connect fans to our online Support Wall, so everyone can get the support we offer on the grounds. We respond to every fan who texts about their mental health.

  • Boasting an exceptional Net Promoter Score of 80, our program delights fans.

  • We work the line before gates to engage fans with this free support program.

Support Calls

  • We connect fans who need more than one-time support to our yearlong Support Calls program. We pair them with a trained volunteer who calls them every week for a year.

  • Our Support Wall and Support Texts programs point your fans to this program, which means we will be supporting your fans year round.

  • We also provide free therapy to fans in our Support Calls program.

Stories & Report

  • Our impact extends beyond the festival through ongoing peer support for fans engaged with our Support Text, Support Wall, and Support Call programs.

  • Fans who sign up for our volunteer program become evidence-based repliers, contributing 100+ responses to others in the scene, amplifying the festival's impact for months.

  • Post-festival, we provide a custom impact report detailing all support delivered.

  • We also include a written or video story of a fan who gave us permission to detail the impact our services had on them.

Why it matters:

Impact Stories

When people connect with others who are trained to support their mental health, it has a profound impact.

Lys was at the end of her rope when she found HeartSupport. Our repliers helped her choose life over suicide.

Sarah kept the words that HeartSupporters wrote to her in her darkest times taped in her journal.

Partner Together

We’re excited to work together to help your fans get connected to the relationships and support they need to heal and thrive. We included the partnership details below that we would formalize in a signed memorandum of understanding.

✅ Approve

Approve our partnership, and we’ll send you a Docusign.

🖊️ Sign MOU

See details below. This allows our team to pursue donor funds.

🖤 We get to work

We immediately start preparing for an impactful activation for your fans.

Item HeartSupport Your Festival
Cost We get private donors to pay our hard costs. Free
On-Site Activation at your festival with our Support Wall (8’H x 10’W x 3’D), 10’x10’ tent and materials. Permission to activate, inclusion of Support Wall and 10x10 in festival CAD.
Credentials Up to 10 team members (mix of staff and volunteers). Provide up to 10 vendor wristbands for HeartSupport staff and volunteers, and up to 4 VIP tickets for sponsoring donors of the activation.
Impact Perform all mental health support services and deliver an accurate impact report with fan testimonial. Share with relevant stakeholders.